Terms & Conditions

The parties and identification of the operator

The uzinex.ro website is operated by GW LASER TECHNOLOGY S.R.L., a Romanian legal entity, with its registered office in Sat Rediu, Comuna Rediu, Strada Împăcării Nr. 2, Iași County, with its main place of business in the Tehnopolis Science & Technology Park, Bulevardul Poitiers nr. 10, 700671 Iași, registered with the Trade Register under number J2023003903220, with sole registration code (VAT) RO 49240731 and European Unique Identifier ROONRC.J2023003903220, hereinafter Uzinex, Supplier or Seller. Use of the website and any commercial relationship with Uzinex are governed by these Terms and Conditions, which constitute a legal agreement between you (User, Client or Buyer) and Uzinex.

Uzinex's field of activity

Uzinex is an industrial integrator specialized in supplying heavy equipment, turnkey industrial technology, key components, spare parts and technical services for the private sector (production, manufacturing, logistics, energy, recycling), state institutions (central and local administrations) and the defence and security sector (Ministry of Defence, emergency services, security institutions). The portfolio includes: intralogistics and goods-handling equipment, precision laser and CNC machining equipment, robotics and workflow-automation systems, heavy machinery for infrastructure, spare parts and consumables, technical and maintenance services, as well as dedicated solutions for defence and security. All categories are available through SEAP and SICAP.

Acceptance of the terms

By accessing, browsing or using uzinex.ro, by filling in a contact form, by requesting an offer or by entering into a contract with Uzinex, you confirm that you have read, understood and agree to these Terms and Conditions, as well as the Privacy Policy and the Cookie Policy. If you do not agree with any of the clauses, please do not use the site and do not initiate commercial relationships with Uzinex.

B2B relationship — commercial context

Uzinex operates exclusively on a business-to-business (B2B) and business-to-government (B2G) basis. Our services and products are intended for legal entities, public institutions, contracting authorities, economic operators and professionals. We do not sell to end consumers (natural persons acting outside their professional activity) within the meaning of Government Ordinance 34/2014 or Directive 2011/83/EU. Consequently, the provisions on the 14-day right of withdrawal reserved for consumers do not apply.

Offer request and issuance process

• —An offer can be requested through the contact form on the site, by email at info@uzinex.ro, by phone at (+40) 769 081 081, or through direct meetings with our commercial team.
• —In order to draw up a correct technical offer, the Client must provide complete information about the application, technical specifications, capacity, conditions of use, desired deadlines and approximate budget.
• —Offers are personalized and drawn up by our engineers, based on the specific requirements of each project. For complex configurations, the process may include on-site technical visits, a preliminary audit, alternative proposals and validation stages.
• —Technical and commercial offers are valid for 30 calendar days from the date of issue, unless otherwise stated in the document.
• —Prices communicated in the offer may vary depending on exchange-rate fluctuations (EUR/RON), developments in the raw-materials market, international transport costs and specification changes requested subsequently by the Client.

Conclusion and performance of contracts

• —The supply contract is considered concluded when both parties sign a written document (the contract itself, a confirmed firm order or another equivalent contractual instrument) and, where applicable, the agreed advance payment is made.
• —Verbal orders or informal requests do not bind Uzinex until written confirmation.
• —Custom configurations, made-to-order equipment and turnkey solutions are validated through a signed approval report before manufacturing begins. Once the configuration is approved and the advance paid, any changes may generate additional costs and extend the deadlines.
• —The Client undertakes to provide the access, cooperation and technical information necessary to perform the contract under good conditions.
• —Uzinex undertakes to respect the agreed quality, specifications and deadlines, to provide complete technical documentation and to offer after-sales support in accordance with the contractual conditions.

Prices, invoicing and payment methods

The prices of Uzinex equipment and services are expressed, as appropriate, in Euros (EUR) or Lei (RON), excluding VAT, unless expressly stated otherwise. To these is added the applicable VAT (19% standard in Romania, or the corresponding reduced rates). Invoicing is carried out in accordance with Romanian tax law, electronically through ANAF's e-Factura system when mandatory. Accepted payment methods include: bank transfer against the issued invoice, advance and instalments per the agreed schedules, financing through leasing partners (with separate approval), documentary letters of credit for international transactions. Standard payment terms are 30 days from the issuance of the invoice, but may be negotiated individually. For high-value orders or for new clients without a track record, Uzinex may request an advance of between 30% and 50% upon order confirmation. Late payments incur penalties of 0.1% per day of delay, in accordance with the legislation in force.

Delivery, acceptance and transfer of risk

• —Delivery is carried out according to the Incoterms 2020 rules agreed in the contract, most frequently EXW (Ex Works), FCA (Free Carrier), DAP (Delivered At Place) or DDP (Delivered Duty Paid), depending on complexity and destination.
• —Delivery deadlines are indicative for standard equipment and are firmly confirmed at the time of order approval. For custom equipment, typical deadlines are between 8 and 16 weeks, and for complete integrated lines they can reach 24 weeks.
• —The transport of heavy or oversized equipment is organized by Uzinex through specialized partners, with special authorizations, transport insurance and, where necessary, road escort.
• —On delivery, the Client is obliged to check the integrity of the packaging, the conformity of the quantities and the apparent condition of the equipment. Any non-conformities must be recorded in the acceptance report within a maximum of 48 hours of delivery.
• —Risks relating to the equipment transfer to the Client according to the specified Incoterms rules, usually at the moment of handover to the carrier or at the destination.
• —Uzinex is not liable for delays caused by force-majeure events, supply-chain disruptions, disruptions to international trade or other exceptional situations beyond its reasonable control.

Warranty and after-sales service

• —The standard Uzinex warranty is 60 (sixty) months for equipment in the standard catalogue, one of the most generous in the industry. For made-to-order or adapted equipment, the warranty is 24 (twenty-four) months.
• —The warranty covers manufacturing defects, hidden defects and faults resulting from the quality of the original components. It does not cover normal wear, damage caused by incorrect use, lack of maintenance, unauthorized modifications or interventions by non-accredited persons.
• —During the warranty period, Uzinex provides free of charge the original spare parts, the repair labour and, where applicable, the transport of the equipment to the service workshop or the dispatch of a technician on site.
• —Physical on-site intervention for emergencies is provided within a maximum of 24 hours of the Client's notification, subject to availability and location.
• —The warranty activates automatically on the documented commissioning date and remains valid for the entire period provided, provided the conditions of use and maintenance set out in the supplied manuals are respected.
• —For projects with European funds or PNRR, Uzinex may extend or adapt the warranty conditions in accordance with the specific contractual requirements of the contracting authority.

Intellectual property

All content on uzinex.ro — texts, images, the Uzinex logo, graphics, design, source code, databases, technical documentation, videos, manuals and marketing materials — is protected by copyright and other intellectual property rights and belongs to GW LASER TECHNOLOGY S.R.L. or is used under licence from the rights holders. It is forbidden to reproduce, distribute, modify, publish or commercially exploit any element without the prior written consent of Uzinex. The technical manuals, diagrams, construction drawings and confidential documentation provided to the Client within the contractual relationship remain the property of Uzinex and may be used exclusively for the operation and maintenance of the delivered equipment.

Confidentiality and information protection

Both parties undertake to maintain the confidentiality of the technical, commercial, financial and strategic information exchanged during the contractual relationship, for the entire duration of the contract and for a period of at least 5 years after its termination. This obligation does not apply to information that has become public without the fault of the receiving party, information legitimately obtained from other sources, or information whose disclosure is required by law or by a competent authority. For projects in the defence sector or classified projects, the provisions of the specific legislation on national and NATO classified information additionally apply.

Limitation of liability

Uzinex is liable for direct damage caused by the non-performance or defective performance of its contractual obligations, up to the value of the respective contract. Uzinex is not liable for: indirect or consequential damage, loss of profit, loss of production, loss of commercial opportunities, reputational damage, the costs of replacement with substitute equipment. Uzinex is also not liable for damage resulting from the incorrect use of the equipment, failure to comply with the technical manuals, lack of preventive maintenance, unauthorized interventions or force-majeure causes. In the exceptional situations where Uzinex's liability is engaged, the total value of the damages cannot exceed the value invoiced for the product or service in question.

Force majeure

The parties are not liable for the total or partial non-performance of contractual obligations when this is caused by a force-majeure event, as defined under Article 1351 of the Romanian Civil Code. Force-majeure events include, but are not limited to: natural disasters (earthquakes, floods, major fires), wars, armed conflicts, acts of terrorism, epidemics or pandemics, severe governmental restrictions, disruptions of global supply chains, trade embargoes, international sanctions. The party affected by force majeure will notify the other party within a maximum of 7 days of the occurrence of the event and will make all reasonable efforts to reduce the impact on the contract.

Termination of contracts

Contracts may terminate through: (1) the fulfilment of the mutual obligations; (2) the written agreement of both parties; (3) unilateral termination for culpable non-performance by the other party, with prior written notice of 30 days for remedy; (4) definitive impossibility of performance due to force-majeure causes; (5) the insolvency or bankruptcy of one of the parties; (6) any other causes provided by law or contract. In the event of termination due to the Client's fault, Uzinex retains the right to compensation for the costs and works already carried out, as well as to damages.

Applicable law and dispute resolution

These Terms and Conditions, as well as any contract concluded with Uzinex, are governed by Romanian law, in particular the Civil Code, the Civil Procedure Code, E-Commerce Law 365/2002, Law 296/2004 on consumer protection (where applicable), as well as the relevant European regulations. Any dispute arising from the interpretation or performance of the contracts will be resolved, first of all, amicably, through direct negotiations between the parties, within 30 days of the written notification. If negotiations fail, disputes will be resolved by the competent courts at Uzinex's registered office, unless expressly agreed otherwise. Legal-entity clients may alternatively resort to the alternative dispute resolution procedures (ANPC-SAL) or the European online dispute resolution platform (ODR).

Final provisions

These Terms and Conditions may be amended unilaterally by Uzinex at any time, to reflect legislative changes, commercial practices or operational requirements. Significant changes will be announced on uzinex.ro and/or communicated by email to active clients at least 30 days before they take effect. If any provision of this document is declared null or inapplicable, the other provisions remain in force and have full legal effect. These Terms and Conditions represent the complete agreement between the parties regarding the use of uzinex.ro, without replacing the specific commercial contracts, which take priority in the event of conflict.