Service that keeps your production running.
A machine is only as good as the support behind it. UZINEX backs every delivery with on-site intervention in under 24 hours across Romania, a 60-month standard warranty, spare parts and optional preventive maintenance, so a fault becomes a short stop, not a lost week.
Service included at delivery
Uzinex service doesn't start after purchase, it's an integral part of delivery. Commissioning, operator training, 60-month standard warranty, 24-hour intervention and original OEM parts are all included at no extra cost.
- 60-month warranty
- Sub-24h intervention
- Complete operator training
- 50.000+ OEM parts available
Service Subscriptions
Predictable costs, zero surprises. Choose from three subscription levels, Essential, Advanced, or Premium, based on equipment criticality and fleet size.
- Essential, Advanced, Premium
- Guaranteed SLA
- 30 min ticket response time
- Monthly technical reports
Service manual with AI
Every equipment delivered by Uzinex comes with an interactive digital manual. Operators ask questions in natural language, by voice or through images and receive precise, contextualized answers with step-by-step instructions tailored to their specific equipment. Available offline, 24/7.
- Natural language
- Image recognition
- Equipment contextual
- Available 24/7, offline
Let's build your
next project together.
Contact our team and receive a personalized offer within a maximum of 24 working hours.
10 Poitiers Blvd, 700671 Iași, Romania