Uzinex — utilaje & echipamente pentru industrie
Service & support

Service that keeps your production running

A machine is only as good as the support behind it. UZINEX backs every delivery with on-site intervention in under 24 hours across Romania, a 60-month standard warranty, spare parts and optional preventive maintenance — so a fault becomes a short stop, not a lost week.

Sub-24h intervention

When a machine stops, our technicians are on site anywhere in Romania in under 24 hours — because downtime, not the repair, is the real cost.

60-month warranty

Every machine ships with a 60-month standard manufacturer warranty and phone support from engineers who know the equipment.

Spare parts

We hold and source spare parts for the equipment we deliver, so repairs don't wait on long supply chains.

Preventive maintenance

Optional maintenance subscriptions with a clear SLA keep the machine running and faults caught before they stop production.

Service — frequently asked questions

How fast do you intervene when a machine stops?+
Our service team intervenes on site in under 24 hours anywhere in Romania, with phone support available immediately to triage the issue.
What does the warranty cover?+
A 60-month standard manufacturer warranty on the equipment we deliver, backed by engineer phone support and spare parts.
Do you offer maintenance contracts?+
Yes — optional preventive maintenance subscriptions with a defined SLA, so the machine is serviced on schedule and unplanned stops are minimised.

Need service on a machine, or want to discuss a maintenance subscription?

Contact the team