9 years · 0 service calls
on the 6 kW fiber laser delivered to AIRONE Inox in 2017.
DORASERV SRL, with the commercial brand AIRONE Inox, has produced professional-kitchen equipment for 24 years — a leader on the Romanian market and a white-label partner for established Italian brands. From 2017 to 2026, it invested around €500,000 in 7 UZINEX machines that today form the complete stainless-steel factory in Măcin. The absolute UZINEX record is here: the 6 kW fiber laser delivered 9 years ago runs without ever having required a single service call.
Video interview with the AIRONE Inox director
On the HoReCa market, the quality of the stainless isn't a selling point. It's a condition for selling at all.
AIRONE produces professional-kitchen equipment on two parallel channels. On the Romanian market, under its own brand, it sells to restaurants, hotels and industrial canteens. For the Italian market, it works white label, marking the production with the established brands of its Italian partners. The model requires the finish, welds and assembly to be identical between the original Italian production and the one made in Măcin.
In 2017, the factory had old machines that could no longer keep up with the quality standard required by this dual market. The question wasn't how it scales, but how it stays a leader in its segment.
The modernization had to cover the foundation of the stainless factory, not just one individual station. Cutting, welding, forming, each with specific requirements on their product range. AIRONE's decision was to start with the flagship: a 6 kW fiber laser that would close the entire cutting capability for the years to come.
A Google recommendation and a single decisive conversation
AIRONE found us through a Google search and a recommendation. A direct quote from the testimonial: "At the time we did it, it seemed to me that there was only one option. I didn't find another partner who could do it according to the requirements." The conversation started technical, with no commercial filters, under the concrete pressure of the Italian white-label standard.
The ability to integrate 7 different machines in stages
Across the wide AIRONE range for thin stainless, thick stainless, profiles, cold forming, fine welding and serial welding, the UZINEX machines have to complement the machines already present in the factory technically, not duplicate capabilities. We sized each purchase depending on what the factory already had, calibrating on their real operating profile.
Technical support that brings a client back 9 consecutive years
A quote from the testimonial: "Or when there were issues, there was support. Service issues, parts and anything. We're satisfied with the collaboration." For a client with 7 machines active simultaneously, support isn't a secondary department, it's part of the implicit contract. Two UZINEX people are directly assigned to the project: Cristian Munthiu on technology, Sorin Baciu on the commercial side.
The seven UZINEX machines that form the foundation of today's AIRONE factory.
The AIRONE factory in Măcin operates with a significantly wider machine park, accumulated over 24 years of activity. The list below includes only the machines delivered by UZINEX between 2017 and 2026 — the ones that modernized the strategic capability on cutting, forming, fine welding and serial welding. The rest of the factory remains configured with the client's earlier machines, calibrated to complement the UZINEX equipment in the integrated flow.
- 6 kW fiber laser · 2017
- transfer table · enclosed cabin · stainless 0.5–10 mm · flagship · record 9 years 0 service
- Press brake
- precise stainless-sheet bending · to the AIRONE size range
- Laser welding 2 kW
- fine beads on thin sheet · for visible finish areas
- Welding robot
- repeatable series · standardized components
- Waterjet
- thick sections · complex shapes · up to 50 mm stainless
- Cold-forming press · 2025
- 600 tonnes · large structural parts · ovens, display units, structures
- Industrial design software
- metal elements · custom design · HoReCa-segment libraries
The major-machine manufacturers are established industrial makers, integrated and calibrated by the UZINEX team. The contractual responsibility for operation was entirely ours, not the upstream manufacturer's. The specific brands are anonymized on the public page, available on request to interested clients.
The 6 kW fiber laser delivered in 2017 runs in 2026 without a single warranty call.
For us it's the absolute record we use as an internal reference. The combination that produced it: the initial configuration on AIRONE's real operating profile, the enclosed cabin with an adequate filtration system, the transfer table for quick sheet changes without stressing the optics, plus disciplined use by the operators and scheduled preventive maintenance.
The only update along the way was a software one, resolved remotely by the upstream manufacturer in a few hours, with no travel and no prolonged factory stoppage. None of the 9 annual production campaigns at AIRONE was affected by a technical problem on the laser.
For clients who ask how reliable our machines are, the short answer is AIRONE. The long answer is to configure each new delivery with the reliability margin that makes the record reproducible.
The green uptime line flows continuously from 2017 to 2026. The service-tickets line is zero throughout. The 6 machines delivered in stages are marked chronologically, with the flagship laser pulsing on its installation date.
Five processes, two market channels, one integrated factory.
AISI 304 or 316 stainless sheet enters the factory, goes through the five main technological stations and comes out as professional equipment ready to install. Along the way, the industrial software custom-designs each batch, quality control checks the finishing tolerances required by the white-label standard, and the assembly stage integrates the standard components with the custom ones.
For AIRONE, the horizontally closed capability of cutting, bending, forming, welding and assembly means there are no external suppliers in the quality chain. Every stage is under internal control, calibrated on the product range, scalable for both market channels.
Five technological stations with UZINEX equipment, connected by internal transport and intermediate quality control. The output: the premium HoReCa range for the Romanian market and the Italian white-label market.
- 01Initial call · 2017
A Google recommendation and the first technical conversation
AIRONE was looking to modernize its stainless-steel factory in Măcin to meet the quality requirements of its white-label partners in Italy. They reached us through a Google search and a recommendation. The conversation started with Octav Damasken on the concrete need to modernize cutting, welding and forming, with no commercial filters.
- 02Flagship · 2017
A 6 kW fiber laser with a transfer table and an enclosed cabin
The first delivery was the flagship: a 6 kW fiber laser cutting machine, a transfer table for quick sheet changes, an enclosed cabin for safety. The configuration was sized for their range of AISI 304 and 316 stainless, thicknesses between 0.5 and 10 mm. At the time of delivery it was one of the most capable machines in the Romanian HoReCa segment.
- 03Recurring purchases · 2017–2024
Press brake, laser welding, welding robot, waterjet
After the flagship, AIRONE kept adding machines at a steady pace. A press brake for bending, a 2 kW laser welding machine for fine beads on thin sheet, a welding robot for repeatability on serial components, a waterjet cutting machine for thick sections and complex shapes not suited to the laser. Plus industrial software for designing metal elements.
- 04Flagship update · 2025
A 600-tonne cold-forming press
The most recent major investment is a 600-tonne cold-forming press, sized for the structural parts of large HoReCa equipment: professional ovens, refrigerated display units, structures for industrial kitchens. The press closes the factory's capability across the full stainless arc, from raw sheet to assembled product.
- 059 years of operation · present
The UZINEX record · zero service calls on the flagship laser
The 6 kW fiber laser delivered in 2017 runs in 2026 without ever having required a single warranty call. The only intervention along the way was an upstream-manufacturer software update, resolved remotely in a few hours with no travel. For us it's the absolute record we use as an internal reference for the equipment we configure for new clients.
Transparent note. The uptime figures, the duration of the relationship and the cumulative investment value are explicitly confirmed. AIRONE's internal production volumes and financial figures are confidential and do not appear on the public page.
Zero service calls over 9 years · the policy is more than a maintenance package.
The UZINEX service philosophy at AIRONE is simple: the best intervention is the one that never has to be made. The initial configuration on the real profile, the explicit reliability margin, the scheduled preventive maintenance, plus remote software updates when needed. All of these dramatically reduce the probability of a warranty call.
Details on the UZINEX service policy→- Warranty calls
- On the 6 kW fiber laser delivered in 2017, none in 9 years of continuous operation.
- Remote software updates
- The only update along the way, resolved by the upstream manufacturer in a few hours, with no travel.
- Preventive maintenance
- AIRONE handles the current operation with its own team. They call us when needed for advice or parts.
- UZINEX team assigned
- Cristian Munthiu on the technology side, Sorin Baciu on the commercial side and the ongoing relationship.
- Relationship type
- 9 consecutive years with 7 distinct deliveries. Each new purchase is an extension of the relationship, not a re-evaluation.
„We do stainless-steel metal fabrication dedicated to restaurant kitchens. The UZINEX equipment was a radical change: modernization, an increase in production and quality.”
„At the time we did it, it seemed to me that there was only one option. I didn't find another partner who could do it according to the requirements.”
„The proof that everything went well is that the equipment now works. We have over three years of experience with no problems. Or when there were issues, there was support. We're satisfied with the collaboration.”
Quotes edited for clarity, preserving the exact meaning of the statements by Octav Damasken, director of DORASERV SRL. The full video interview is available in the hero section.
What we learned from
nine years of an ongoing relationship with a large client.
Three observations that changed the way we propose complete factories for players with dual standards.
Equipment that lasts nine years without service isn't sold at the lowest price
AIRONE came to us looking for machines that meet the quality standard required by the Italian partners. They weren't looking for the cheapest laser, but for the one that gives you predictable uptime for years. The 9-year record on the flagship laser directly validates the decision: a machine's real amortization comes from the cumulative productive hours, not from the initial commercial discount.
A client returns for 9 consecutive years if the first machine delivered does its job
From 2017 to 2026, AIRONE placed 7 distinct orders with us, totalling around €500,000 in investment. None came with a supplier re-evaluation. For us, that's the most relevant measure of a successful delivery: not the commissioning testimonial, but the next order. The internal policy has become to configure each machine with a reliability margin that firmly reduces the probability of a post-delivery intervention.
Integrating 7 different machines is harder than delivering one complex machine
Across the wide AIRONE range for thin stainless, thick stainless, profiles, cold forming, fine welding and serial welding, the UZINEX machines have to complement the existing ones technically, not duplicate capabilities. To integrate laser, waterjet, press brake, press, laser welding and welding robot, we sized each purchase depending on what already exists in the factory, including AIRONE's earlier machines that stayed in production. The lesson: for clients who buy in stages, each new machine must be configured in context, not in isolation.
How did the record of 9 years with no service calls on the 6 kW fiber laser come about?
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The laser was configured in 2017 with specifications that took into account AIRONE's real operating profile: extended shifts, food-grade AISI 304 and 316 stainless, mixed thicknesses. Plus an enclosed cabin with an adequate filtration system and a transfer table that allows quick part changes without stressing the optics. The combination of disciplined use by the AIRONE operators, plus the correct initial configuration, plus preventive software updates done remotely, produced the 9 years of operation with no service calls. The only software update along the way was resolved remotely by the manufacturer in a few hours.
Why did AIRONE keep buying from UZINEX for 9 consecutive years?
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A direct quote from Octav Damasken's testimonial: "At the time we did it, it seemed to me that there was only one option. I didn't find another partner who could do it according to the requirements." For us, the real reason is that the first delivery created a standard the client didn't want to break. Each new machine bought from someone else would have meant a new calibration curve, a new set of service procedures, a new technical contact. At AIRONE, the choice was to stay with the team that knew their factory.
What exactly does "white label" mean for the AIRONE factory and why does it matter for quality?
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AIRONE produces HoReCa equipment that it marks with its own brand for the Romanian market, but also for established Italian partners who mark it with their own brand for export. The white-label model requires the finish, dimensions, welds and assembly to be identical between the original Italian production and the Romanian one. For that, quality is not a parameter you negotiate down. The UZINEX equipment delivered to AIRONE was sized for exactly this standard, and the 9-year relationship is the direct consequence of the fact that the standard was met consistently.
What is the complete list of machines delivered to AIRONE between 2017 and 2026?
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A 6 kW fiber laser cutting machine with a transfer table and an enclosed cabin, delivered 2017. A press brake for bending stainless sheet. A 2 kW laser welding machine for fine beads on thin sheet. A welding robot for repeatability on series. A waterjet cutting machine for thick sections and complex shapes. A 600-tonne cold-forming press delivered in 2025 for the structural parts of large equipment. Plus industrial software for designing metal elements. All are in continuous production at the factory in Măcin.
How hard is it to integrate 7 machines bought in stages over 9 years?
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For clients who buy in stages, each new machine must be configured in the context of the others already present. At AIRONE we sized each purchase depending on the product range, the stainless profile used and the capabilities the factory already had. The fiber laser and the waterjet don't compete, they complement: the laser on thin and medium sheet, the waterjet on thick sections and complex shapes not suited to a laser beam. Laser welding and the welding robot aren't redundant: the laser on fine beads, the robot on repeated series. The two UZINEX consultants directly involved in the project are Cristian Munthiu on the technology side and Sorin Baciu on the commercial side.
Is the 9-year no-service record a universal guarantee UZINEX offers?
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No. The AIRONE record is the demonstrable exception we aim for on every new delivery, not a universal guarantee. The probability of a machine running 9 years with no service calls depends on the configuration at delivery, the client's operating profile, the quality of the consumables used, the scheduled preventive-maintenance shifts. Our policy is to configure the machine with an explicit reliability margin and to offer the standard warranty plus technical support along the way. For AIRONE, the combination of these factors produced the record. For every new client, we aim to recreate the same conditions.
For a manufacturer that wants to enter the premium HoReCa segment, what equipment is essential from the start?
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Our recommendation based on the AIRONE experience is the following. A fiber laser cutting machine for thin and medium stainless sheet, since quality cutting is the foundation of all HoReCa products. A press brake for precise sheet bending. A welding system covering both fine visible beads with the laser and repeatable serial welds with a robot or MIG/MAG. Cold-forming capability if you produce large structures. Plus industrial design software. The base configuration starts at around €250,000, and capacity expands modularly over the following years. For an audit on your specific profile, contact us with the list of products you want to make in the workshop.
What does a "cheap machine that breaks often" cost you over its real lifetime?
Enter your operating profile and compare the cumulative financial loss between a machine with 5% typical downtime and a machine configured to last for years with under 1% downtime, plus the AIRONE Inox reference where the 6 kW fiber laser has 9 years of operation with zero service calls.
Cumulative savings over 9 years of operation from just 90production days you don't lose. The machine cost is implicitly amortized through uptime. For AIRONE, the record of 9 years with no service calls would have put the downtime financial loss at zero.
Request equipment configured for guaranteed uptime→Indicative estimates at 250 working days/year. The financial loss is made up of unsold capacity, wages on unproductive hours and the cost of redirecting orders to other shifts. The downtime percentage varies by equipment category and by maintenance profile. The AIRONE Inox record is the demonstrable exception we aim for on every new delivery, not a universal guarantee.
Equipment configured
to last for years with no service calls.
For HoReCa manufacturers, premium metal fabricators and other clients with dual quality requirements, we configure machines that aim for the AIRONE record. Two UZINEX people assigned to the project, support along the way, recurring purchases with no supplier re-evaluation.
For clients with requirements similar to AIRONE, we sign an NDA on the specific machine configuration and volumes before discussing the offer.